​Effective Date: Nov 1,2023
Pro Nature City is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online, offline, or through any of our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Address

• Email address

• Phone number

• Payment information (for donations)

• Any other information you voluntarily provide

b. Non-Personal Information

• Browser type and version

• IP address

• Device information

• Cookies and tracking data

• Usage statistics about your interaction with our website

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2. How We Collect Information

We collect information through the following methods:

• Directly from You: When you donate, subscribe to newsletters, register for events, or contact us.

• Automatically: Through cookies and similar tracking technologies when you visit our website.

• Third Parties: We may receive information from trusted third-party service providers or platforms, such as payment processors

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3. How We Use Your Information

We use your information to:

• Process donations and provide donation receipts.

• Communicate with you regarding our programs, events, and fundraising initiatives.

• Respond to your inquiries or provide support.

• Improve our website, programs, and user experience.

• Comply with legal obligations and regulations.

• Manage volunteer opportunities and partnerships.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted vendors who help us operate our website, process payments, or manage communications (e.g., email marketing tools).

• Legal Compliance: If required by law, or to protect the rights, property, or safety of our organization or others.

• Affiliated Organizations: Partner nonprofits or foundations involved in joint initiatives.

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5. Cookies and Tracking Technologies

Our website may or may not use cookies, analytics tools, and other tracking technologies to collect non-personal information about your online activity. This helps us:

• Understand how visitors use our website.

• Improve website performance and user experience.

You can choose to disable cookies through your browser settings, but doing so may limit certain functionalities.

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6. How We Protect Your Information

We take appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Secure payment processing for donations.

• Encrypted data storage where applicable.

• Access controls and staff training to ensure data confidentiality.

While we strive to protect your information, no method of data transmission or storage is 100% secure.

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7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request updates or corrections to your personal information.

• Opt-Out: Unsubscribe from our communications at any time using the link in our emails or by contacting us directly.

• Deletion: Request the deletion of your personal information, subject to our legal obligations.

To exercise these rights, please contact us using the information provided below.

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8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe we have unintentionally collected such information, please contact us, and we will take appropriate steps to delete it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the new effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Pro Nature City
Info@pronaturecity.org
Pronaturecity.org